Uber is adding safety features to its app this summer. A Trusted Contacts feature will enable Uber users to specify as many as five people with whom they can be prompted to share trip details for every ride or just for nighttime rides, according to CEO Dara Khosrowshahi. In addition, Uber is adding an emergency button that connects to 911 and displays a rider's location both as an address and on a map so they can share it with dispatchers. In Denver, Uber is piloting a program in which the app automatically sends location and trip details to dispatchers when the rider taps the emergency button.
At the same time, Uber is changing its background-check policy. It will rerun checks on all drivers' criminal and driving histories every year, Khosrowshahi said. The ride-hailing platform previously reran checks only in jurisdictions that required that. He also said: "Using data sources that cover most new criminal offenses, we will receive notifications when a driver is involved and leverage this information to help continuously enforce our screening standards." He said Uber will be among the first to invest in such technology.
Additionally, former U.S. Secretary of Homeland Security Jeh Johnson is joining the company as chairman of its safety advisory board, which Uber formed in 2015.
Business Travel News 4/12/2018