Ride-Hailing Firms Continue to Gobble Up Corporate Market Share

Lyft's usage among U.S. business travelers tripled last year and Uber continued to make strides, as both ride-hailing companies took market share from taxis and rental cars.

According to Certify's annual SpendSmart report, the T&E software company found that Lyft's ground-transportation share in 2017 jumped to 12% from 4% the year before. Uber's rose to 56% from 52%, making the service by far the most used among Certify's customers. Overall, ride-hailing accounted for 68% of ground-transportation expenses last year, up from 56% in 2016.

Car rental accounted for 25% of ground-transportation expenses in 2017, down from 33% a year earlier. Meanwhile, taxis' share of ground-transportation expenses fell to 7% from 11% in 2016.

Certify said that the most expensed hotel brand last year was Hampton by Hilton at 9%, followed by Marriott at 8.5% and Courtyard by Marriott at 7.4%.

Among airlines, Delta's had a 20% share, followed by American's 19% and United's 14%.

Certify said it gathered data from more than 50 million expenses and receipts for its report.
Travel Weekly 1/30/2018