We thank you for your business and look forward to working together with you in 2020! Please Note: Due to the holidays, this will be the last newsletter posted for 2019. We will resume again with our first issue on January 10, 2020.
Organizations continue to struggle to calculate the return on travel and entertainment spending even as they identify it as among their biggest variable corporate costs. Commissioned by SalesTrip and conducted by 3Gen Research, the survey canvassed more than 500 senior finance leaders for companies ranging from 50 to 50,000 employees.
Delta has now officially added information regarding seat selection to its page dedicated to Medallion upgrades. Medallion-level members of the Delta SkyMiles loyalty program now have the ability to choose their seat preferences when enjoying free upgrades to Delta Comfort+. The choice must be made each time an upgrade is requested.
American Airlines has introduced passport chip scanning to their mobile app, which will eliminate the need to have an American agent scan the passport at the airport. The carrier said it is the first airline to use near field communication (NFC) technology to securely transmit passport information.
Southwest Airlines makes canceling and changing a flight easy but its technology hasn’t always been customer-friendly when it came to keeping track of refund vouchers. Southwest announced it will now keep track of Southwest Travel Funds for customers through the “View Travel Funds” tab on the customer account page on their website.